Most unsatisfactory
Most unsatisfying. Customer support is not too of good use plus reality gave me a bad suggestions at a vital part. Extremely poor total understanding/revelation regarding the all of our auto loan. We’re going to not having fun with Golden1 to have something afterwards. There are plenty of other available choices available to you with the same products and ideal (and you will accurate) customer care.
My auto loan is decided to get paid in complete so it few days towards the . My personal harmony is actually lower than my personal percentage. Not only will the typical total matter be withdrawn and you can used on faster-than simply harmony, but I also could not beat upcoming money without entering a financial department and you will canceling the latest payments. Abreast of going into the department, I found myself exposed to a smaller-than-skilled lender worker. This staff had no idea how to fill in the fresh new cancelation file of course to make the document effective. She expected Me! It was perhaps not online personal loans AK a comforting feel and i would-be closing all-golden You to membership once my vehicle name try obtained.
Hey Sonya, i be sorry for to know that you are incurring this issue of your own auto loan fee. You want to speak about an answer with you and enable you to get in touch with our very own member supporters cluster here:
Wonderful 1 customer support
Literally called bc my personal card is refused and no one informed me one my card are declined or Signed my personal account was finalized on account of a good forty$- percentage i’d to settle which was okay but nonetheless precisely what the f–k? No one said shi once we titled so it old-man to your cellular telephone had been rude and you will ridiculous i didn’t such as for instance his adittude one to piece the guy was not helpful after all. Brand new even worse found worse the guy lied and you can said i’m able to open reopen my account then again once i inquire to help you reclarify so i produces sure it’s still the best information which i you need.. and i also can invariably get the let which i You want he would like to state oh zero you simply can’t reopen ur lender you need to go in the and also a unique cards Wonderful step one excite progress CS!
I can’t understand this someone manage…
I am unable to understand why someone perform will bank right here unless its very much easier. The brand new incompetency number of several of their workers are fantastic, and that Wonderful You to will not check worried about. I can’t strongly recommend this lender.
Recently got an auto loan through Wonderful…
Recently got a car loan through Wonderful You to definitely. However We have maybe not were able to relationship to my Fidelity accounts to help make a repayment. Entitled Fidelity just who explained the fresh new routing number is being refuted. Named Wonderful You to definitely no you to here appears to know any single thing about how precisely ETF works. Upcoming attempted the reverse and you may hook up out-of G1 so you’re able to Fidelity. Were able to confirm the hyperlink via sample dumps – but once I try to import finance it offers a blunder. They really do not want us to have the ability to generate good fee! Never ever had this matter dealing with Patelco for my personal almost every other car mortgage. My most significant issue is the not enough assistance, training at the G1 avoid.
Refuted to possess debt consolidation reduction mortgage
Denied to have debt consolidation loan, once 10+many years , credit rating okay, earnings so you can obligations racial good, usually do not financial that have golden step one, respect mode nothing to them.
Crappy technical, an excellent support service
Their website & programs are not the new friendliest to utilize, however, any time I’ve had a challenge, these include most responsive. Complete, it is the best banks/borrowing unions on the market.